COVID-19 October Update

COVID-19 October Update

A short update about our current situation and how we deal with Corona (COVID-19) safety and regulations.

 

With new government rules in place it's time for a short update from our side. We try to keep it as simple as possible to make sure our guests and staff stay safe. Our store is open and you're welcome to visit.

 

BASIC GUIDELINES

 

  • Temperature: At the Shop entrance there is a temperature terminal, please follow the instruction and measure your temperature before entering. Do not enter with a fever.
  • Mouth mask: Please also wear a mouth mask, if you haven’t brought any, we provide them for free.
  • Disinfect: Please disinfect at the automatic disinfect terminal before entering the store.
  • Distance: Please keep a distance of minimal 1.5meter from other visitors and our employees.
  • Fun Shopping: Please don’t visit us during COVID19 for fun shopping only, come with a clear purpose, and avoid coming in groups larger than two people.

 

SHOP FLOOR

 

  • Try to touch our products and surroundings as little as possible. 
  • Keep 1.5 meter distance at all times. We have put guidelines on the floor where needed. 

 

REPAIRSHOP

 

  • Please do not enter our repair shop without permission from a staff member.
  • We can't help you with repair questions without an appointment.
  • At this moment we can't take new work orders until the 24th of October. All current orders will be fulfilled and notified about the progress.

 

RESTAURANT

 

  • Sadly, our restaurant Dina's Fellows is closed now. Coffee, Tea and small snacks are still available.
  • The restrooms are cleaned frequently and will be available at all times.
  • Keep 1.5 meter distance at all times.

 

Naturally, online sales, telephone sales and shipments continue during office hours, daily from 10:00 AM to 22:00 PM. In addition, our webshop is open 24/7.

 

At TFOA we are here 7 days a week. If you have problems making a choice, if you have an instrument that needs to be repaired, or if you need help and guidance, please call (or email) us. On request we also make a demo of a guitar from our shop for those who do not have the opportunity to try it out themselves.

 

If you have questions, don’t hesitate to call us, send an e-mail,or use the webchat: Our telephone number: 0031 (0) 523-232205 Email: [email protected]

 

All the best and take care,

 

Coen, Laura and Rudi Bults

 

The Fellowship of Acoustics

 

Comments

  1. René ‘t Jong René ‘t Jong

    Ik wilde graag een afspraak maken voor de fishman aura na te laten kijken en repareren van mijn Martin dc28 e
    Gekocht bij tfoa in 2007
    Hij overstuurd afentoe en word dan hard dan zacht
    Gaarne een afspraak op 5 december als dat kan vanwege de grote afstand, hopelijk kan het direct opgelost worden
    M.vr.gr.

  2. Henk Alle van der Werf Henk Alle van der Werf

    Wanneer kan ik mijn gitaar brengen voor reparatie. Op de website staat dat er geen nieuwe reparaties kunnen worden aangenomen “until 24th of October” . Er zitten scheuren in het bovenvlak van mijn Martin 00015 SE. Groet Henk Alle

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