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Shipping Costs and Delivery

*Did you place your order before 14:00 Hr GMT? We will ship your order the same day! There is only one exception: All guitars proceed first through our workshop for a complete setup. This can cause one additional day before shipping. There is usually no delivery possible in the weekends.

SHIPPING COSTS INSIDE THE EUROPEAN COMMUNITY

We use a Flatrate system for our shipments. Just as easy!

Shipping Costs TFOA 2017        
  FLATRATE      
Country Shipping Costs
Free shipping from Duration Transport
Import Duties
Belgium €5,95 € 49,00 1-2 days  
Bulgaria €29,95 € 398,00 4-6 days  
Cyprus €29,95 € 398,00 5-7 days  
Denmark €24,95 € 199,00 2-4 days  
Germany €5,95 € 49,00 1-3 days  
Estonia €29,95 € 398,00 5-7 days  
Finland €29,95 € 398,00 4-6 days  
France €14,95 € 99,00 2-4 days  
Greece €24,95 € 298,00 4-6 days  
United Kingdom €14,95 € 199,00 2-4 days  
Hungaria €24,95 € 298,00 3-5 days  
Ireland €27,95 € 298,00 3-5 days  
Italy €24,95 € 298,00 2-4 days  
Croatia €24,95 € 298,00 4-6 days  
Latvia €27,95 € 298,00 5-7 days  
Lithuania €27,95 € 298,00 5-7 days  
Luxembourg €9,95 € 99,00 1-2 days  
Malta €27,95 € 398,00 4-6 days  
Monaco €14,95 € 199,00 4-6 days  
Norway €24,95 € 298,00 2-7 days ja
Austria €12,95 € 149,00 3-5 days  
Poland €24,95 € 298,00 3-5 days  
Portugal €27,95 € 298,00 3-5 days  
Romania €27,95 € 298,00 5-7 days  
Slovenia €27,95 € 298,00 3-5 days  
Slovakia €27,95 € 298,00 3-5 days  
Spain €27,95 € 298,00 3-5 days  
Czech Republic €24,95 € 298,00 3-5 days  
Sweden €24,95 € 298,00 3-5 days  
Serbia €27,95 € 298,00 4-6 days ja
Switzerland €24,95 € 298,00 2-5 days ja
         
the Netherlands €3,95 € 49,00 1-2 days  
         
Worldwide Shipping Costs Free shipping from Duration Transport Import Duties
parcel 1-9 kg €75,00   2-7 days yes
parcel 10-32 kg €149,00   2-7 days yes
parcel 32+ kg €225,00   2-7 days yes

 

SECURED AND SAFE PACKING

TFOA is experienced in Packing guitars and other products. We ship thousands of packages every year - mostly guitars- and we will ship your purchase anywhere in the world. Our priority lies with ensuring a fast and safe shipment and minimizing your cost. Our secured packing is famous in the world! We protect your package not only against 'bomproof' but also protect it against cold.

SHIPPING COMPANIES AND SERVICES

Inside Europe:

TFOA’s main couriers inside the European Community are UPS and GLS. For France we only use UPS.

Outside Europe:

For shipping outside The European community we only use UPS

Express service outside Europe:

Express worldwide Shipping is available on request. Expedited worldwide shipping is standard (3-5 day service worldwide)

TRACKING SERVICE

Every parcel shipped internationally will have a tracking number we will send you when we have shipped your order.

SHIPPING WITHIN 24 HOURS OF ORDER

Generally packages are send within one days after the payment  in full is received. Packages receive a track and trace code, with which you can track the status of your shipment.

If for some reason an order has been delayed or can only partially be executed, you will be notified no later than two days after the placement of your order. In that case, you are entitled to cancel your order.

INSURANCE AT NO EXTRA COSTS!

All packages sent by TFOA are fully insured at no extra costs against loss and damage.

INTERNATIONAL ORDERS, INVOICING AND VAT

International orders will be sent with an accurate invoice. If you buy a product holding VAT, International customers (from outside the European Community) can deduct the VAT on purchase by dividing the price by 1.21 (all price are 100+21% VAT)

DELIVERY HOURS

Please take into account that you have to be present at the delivery address from 9.00 a.m. until 18.00 p.m. to receive the package.

In the case that a courier visits you when nobody is present, he will make a new delivery attempt the next day. In the case that again nobody is present, the courier will leave the package at the depot for a week. Please keep an eye on the tracking.