Privacy Statement

Through our web store, privacy-sensitive data, or personal data, is processed. The Fellowship of Acoustics considers careful handling of personal data to be of great importance. Therefore, personal data is processed and secured by us with utmost care.

In our processing, we adhere to the requirements set by privacy legislation. This means, among other things, that:

- We clearly state the purposes for which we process personal data. We do this through this privacy statement.

- We limit our collection of personal data to only the personal data necessary for legitimate purposes.

- We ask for your explicit consent to process your personal data in cases where your consent is required.

- We take appropriate security measures to protect your personal data and require the same from parties processing personal data on our behalf.

- We respect your right to access, correct, or delete your personal data upon your request.

The Fellowship of Acoustics is responsible for data processing. In this privacy statement, we explain which personal data we collect and use, and for what purpose. We recommend that you read this carefully.

This privacy statement was last updated on 01-05-2023 00:00:00.

Use of personal data

When using our web store, we obtain certain information from you. This may include personal data. We only store and use the personal data provided directly by you, within the scope of the requested service, or when it is clear that the data is provided to us for processing purposes.

We use the following data for the purposes mentioned in this privacy statement:

- Name, address, and contact details (NAW gegevens)

- Phone number

- Billing address

- Email address

- Payment details

Registration

For certain parts of our web store, you need to register first. After registration, we will store the personal data provided by you under the chosen username. We store this data so that you don't have to enter it again every time and so that we can contact you in relation to the execution of the agreement.

We will not provide the data linked to your username to third parties unless necessary for the execution of the agreement you enter into with us or if legally required. In case of suspected fraud or misuse of our web store, we may hand over personal data to the appropriate authorities.


Order processing When you place an order with us, we use your personal data to process and fulfill the order. If necessary for proper processing, we may also provide your personal data to third parties. More information about this can be found later in this privacy statement.

Advertising

In addition to the information on our website, we may inform you about our new products and services:

- Via email

- Contact form and newsletter

We offer the option to ask questions through a contact form on our web store, where you are asked to provide various data to handle your inquiry. You choose which data to provide. The data you send us will be retained for as long as necessary for the complete handling and processing of your request.

We offer a newsletter to inform interested parties about our products and/or services. Each newsletter contains a link to unsubscribe. Your email address will only be added to the list of subscribers with your explicit consent.

Location data

If necessary for the service, we may collect location data (GPS) from you. Your consent will be requested at the time. These (location) data may also be stored and processed by the provider of navigation/map software, such as Google Maps, or used by Google or Apple themselves, for example. We have no control over this. We recommend that you read the relevant privacy statements of the respective providers.

Publication

We do not publish your customer data.

Advertisements

We do not publish your customer data.

Provision to third parties

We may share your personal data with third parties if necessary for the execution of the agreement and to comply with any legal obligations. With these third parties (processors), we have a data processing agreement in place to ensure the same level of security and confidentiality of your data. We remain responsible for these processing operations.

Furthermore, we will not provide your personal data to other parties unless we have obtained your explicit consent, or if it is legally permitted or required. For example, in the event of suspected fraud or misuse of our web store, we may share personal data with the appropriate authorities.

Retention period

We retain your personal data for as long as necessary to fulfill the purposes stated in this privacy statement, unless a longer retention period is required or permitted by law.

Security

We take appropriate security measures to protect your personal data and to prevent misuse, unauthorized access, disclosure, alteration, or destruction thereof. We have implemented various measures, such as secure SSL connections for the transmission of personal data, encryption of payment data, and secure storage of personal data in our systems.

Cookies

Our web store uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your device when you visit our web store for the first time. We use cookies with purely technical functionality, which ensure the proper functioning of the web store and your ease of use. These cookies are also used to optimize the website and to track your browsing behavior so that we can offer personalized content and advertisements.

When you visited our web store for the first time, we informed you about these cookies and asked for your permission to place them. You can opt out of cookies by setting your internet browser to no longer store cookies. In addition, you can also delete all information previously stored through your browser settings.

We may use third-party cookies for the provision of services on our web store. These third parties are authorized to use your personal data only for the provision of these services on our behalf and are bound by confidentiality agreements.

Mouseflow

This website uses Mouseflow: a website analytics tool that provides session replay, heatmaps, funnels, form analytics, feedback surveys, and similar features/functionality. Mouseflow may record your clicks, mouse movements, scrolling, form fills (keystrokes) in non-excluded fields, pages visited and content, time on site, browser, operating system, device type (desktop/tablet/phone), screen resolution, visitor type (first time/returning), referrer, anonymized IP address, location (city/country), language, and similar meta data. Mouseflow does not collect any information on pages where it is not installed, nor does it track or collect information outside your web browser. If you'd like to opt-out, you can do so at
https://mouseflow.com/opt-out.

If you'd like to obtain a copy of your data, make a correction, or have it erased, please contact us first or, as a secondary option, contact Mouseflow at
privacy@mouseflow.com.

For more information, see Mouseflow’s Privacy Policy at https://mouseflow.com/legal/company/privacy-policy/ 
For more information on Mouseflow and GDPR, visit https://mouseflow.com/legal/gdpr/
For more information on Mouseflow and CCPA/VCDPA visit https://mouseflow.com/legal/ccpa


Minors

Our web store does not intend to collect data about website visitors who are under 16 years of age unless they have permission from their parents or guardian. However, we cannot verify the age of visitors. Therefore, we recommend that parents be involved in their children's online activities to prevent the collection of data about children without parental consent. If you believe that we have collected personal information about a minor without that permission, please contact us at the email address provided below, and we will delete that information.

Access, correction, and deletion of personal data

You have the right to access, correct, or delete your personal data. You can send a request for access, correction, or deletion to the email address provided below. To ensure that the request for access has been made by you, we ask you to send a copy of your identification document with the request. In this copy, please black out your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) to protect your privacy. We will respond to your request as soon as possible, but no later than four weeks.

Contact information ​

If you have any questions or concerns about the processing of your personal data or this privacy statement, you can contact us using the following contact information:

The Fellowship of Acoustics B.V.

Moerheimstraat 144, 7701CJ, Dedemsvaart

info@tfoa.eu

0523232205

We are committed to resolving any complaints about the processing of your personal data. However, if you are not satisfied with our response, you have the right to file a complaint with the supervisory authority responsible for data protection.

We reserve the right to make changes to this privacy statement. We recommend that you regularly review this privacy statement to stay informed of any changes.